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Quality/Audit area.
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Manual for partner (Panel Manager)
As
part of the Mentor Project there is a Quality Management Plan
which aims to describe the initiatives and tools that will be used
during the project in order to verify achievement of the predetermined
objectives.
In
order to build a system that is aimed at gathering information on
and analysing the quality of the project, strategic elements have
been identified which might determine the quality of this
initiative.
Four
elements have been identified
a)
the
quality of the relationships and connections among the partners;
b)
the
quality of the objectives identified and the expected results;
c)
the
quality of the initiatives described and the phases
identified;
d)
and,
finally, the quality of the tangible outputs
created.
On
the basis of these strategic elements the Mentor Project quality
plan intends to verify:
-
the
pertinence and adequacy of the relationships among the partners compared to the objectives to be
achieved;
-
the
pertinence and adequacy of the objectives identified and
the results expected;
-
the
pertinence and adequacy of the initiatives described and
carried out for each phase compared to the predetermined
objectives and the expected results;
-
the
pertinence and adequacy of the tangible outputs created
compared to the initiatives, objectives and
results.
We
wish to make clear that by pertinence we intend
everything that directly and in detail concerns a particular
question/issue/problem, while by adequacy we mean everything
that is appropriate and proportionate.
In
order to verify the quality of the relationships, the results, the
initiatives and the products, as described previously, there will be
two processes that will be activated during the Mentor Project:
monitoring and assessment:
-
with
monitoring we intend
to carry out a periodic survey of the phases and,
therefore, of the initiatives and the relationships. The survey
will be carried out during the Project (i.e. in itinere) in order
to ascertain the effectiveness and efficiency of the processes and
products.
-
with
assessment we mean to
carry out a final survey of the Project, also in this case
of the initiatives and relationships, to be carried out at the end
of the whole project in order to elaborate and interpret the
results obtained by highlighting the strengths and weaknesses of
the Project and assessing its
repeatability.
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